Do I need to prepare my home before delivery (clear access, stairs, lifts)?

It is important to ensure our delivery technicians can safely deliver & install your lounge without any risk to your furniture or themselves.

Please ensure you have considered your doorways, passageways, driveway & any stairways when making your purchase, and that you communicate this clearly and in advance with us to prevent any issues during delivery.

Please contact our despatch team to notify us of any narrow doorways, stairs or other potential delivery access issues by calling 1300 220 80 or in NZ 0800 642 572

Your delivery fee includes delivery up to two flights of stairs. A flight of stairs is defined as one uninterrupted set of up to 10 steps (with no turns or landings). If delivery requires more than two flights of stairs, or delivery to level 2 or higher, an additional charge of $25 per level will apply.

Read our Fit Guide here for assistance ensuring it's going to work for your space.

https://www.nickscali.com/delivery-fit-guide