Can I collect from a showroom?

Modified on Thu, 25 Jan 2024 at 12:45 PM

Unfortunately no items are to leave our showroom floors unless  handled by our trained delivery team. 

This policy is in place in consideration for the safety of all our customers and staff. We take safety very seriously at Nick Scali, and as much of our range is very heavy our policy is that only those trained appropriately in heavy lifting are to move any furniture on or off our showrooms. 

We also enforce this to reduce damage to furniture. Which, in the past, can often come about from informal/unprofessional furniture transport.

To minimise the impact of this we offer competitively priced and white glove delivery services with trained staff. 

On the rare occasion that we sell an item from our showroom the delivery fee covers the item being transported back to our Distribution Centre where it is inspected to ensure it meets our standards and then delivered to your home and put into place in your room. In doing this we aim to ensure that the item arrives in the best possible condition and is handled safely throughout the process.


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