Delivery

When will I be notified of a delivery date?
Three days prior to your delivery, we will SMS important delivery information regarding your order. If all the information is correct, please reply to the S...
Thu, 18 Mar, 2021 at 12:12 PM
How can I track my lounge order?
Please click here to track the progress of your lounge order.  To track your order, please have your order number & phone number or last name availa...
Thu, 18 Mar, 2021 at 12:13 PM
Change my delivery date
Please contact our dispatch team on 1300 880 370 (AU) or 0800 642 572 (NZ). Our dispatch team will be happy to assist you with variations to your delivery d...
Thu, 18 Mar, 2021 at 12:13 PM
Do you ship outside of Australia & New Zealand?
At this stage, we do not ship outside of Australia & New Zealand. We apologise for the inconvenience!
Thu, 18 Mar, 2021 at 12:13 PM
How much is delivery?
The Nick Scali delivery service includes the assembly and installation of your item to your preferred position in the room of your choice. Our delivery fee...
Thu, 18 Mar, 2021 at 12:15 PM
My delivery is delayed. Can I have more information regarding an updated delivery date?
The current COVID pandemic and subsequent industrial action at key logistical ports across the country have caused unforeseen delays with delivery that are ...
Thu, 18 Mar, 2021 at 12:15 PM
I need to change / update my delivery address / contact number
Please contact our dispatch team on 1300 880 370 (AU) or 0800 642 572 (NZ). Our dispatch team will be happy to assist you with variations to your delivery d...
Thu, 18 Mar, 2021 at 12:16 PM
Do you offer store pick-ups ?
As all Nick Scali stores are showrooms, customer collection of goods purchased from a Nick Scali Store is only available from our Distribution Centers.  ...
Thu, 18 Mar, 2021 at 12:17 PM