For any product concerns please contact our service team on 1300 880 370 (AU) or 0800 642 572 (NZ) and follow the prompts to speak with customer service.

Alternatively, please complete the form below and our service team will be in touch within 24-48 business hours.

Our service team will be happy to look into your concerns with you and offer advice and assistance on how you can address this.

Please note, our Service team are available Mon-Fri 9 am - 5 pm (AEST), and will respond to your query within these hours.